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Entrust Sales Development Representative (Fluent Speaking Cantonese & Mandarin) in Kwun Tong, Hong Kong

Career Growth, Flexibility and Collaboration!

Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

At Entrust, we know that the key to growth is in a high-performing sales team. We are seeking a Sales Development Representative (SDR) to identify, qualify, and nurture potential customers who can benefit from our Digital Security offerings. As the first line of communication with prospects, the ideal SDR has a strong understanding of the sales process, excels at researching leads, starting new relationships, and developing outbound sales opportunity for the Executive Sales Team. This is the first Inside Sales role in the Entrust Greater China Region, and we are excited to welcome an SDR to the team as an engine for our successful revenue growth. You should be a quick learner with strong communication skills, and have the ability to showcase our offerings in a compelling way. The SDR will report to the APAC SDR Manager.

Objectives:

  • Represent Entrust digital security products and services, starting with a comprehensive understanding and leading to customer research to identify how our solutions meet needs in the Greater China market

  • Generate leads and build relationships by nurturing warm prospects and identifying new sales opportunity

  • Manage and maintain a pipeline of interested prospects and convert these to opportunity for sales executives / Partners to manage through to sales close

  • Identify best practices to refine the Entrust Greater China Region lead generation playbook

Responsibilities:

  • Clearly articulate the Entrust unique value proposition through calls and email campaigns to prospects while maintaining call records and contact/lead status in SFDC to refine approach

  • Identify a prospect’s needs and propose appropriate products / services

  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities

  • Proactively seek new business opportunities in the market

  • Manage and follow up on (MQLs received from Marketing; sharing feedback to Marketing and progressing MQLs to SQLs via SFDC Dashboards and reporting

  • Vet qualified prospects by identifying decision-makers, timeline, and budget potential. Ask qualifying questions to identify the correct prospect contact

  • Articulate the differences in value propositions for different products and solutions in relation to competitors

  • Stay up to date on customer and value trends to connect products to these trends

  • Recognize market trends and report customer feedback on product enhancements to the broader team during sales meetings

  • Coordinate with Sales Executives to develop execution plans, sales strategy, and pipeline projection

Basic Qualifications

  • Must be customer-focused and possess strong organizational, time management, interpersonal, and written and verbal communication skills (Fluent in Mandarin, Cantonese and English)

  • Ability to learn quickly about new technology products and service enhancements

  • Previous success prospecting, building a pipeline, moving opportunities through the sales cycle, and presenting and discussing solutions across multiple functions and decisions-makers

Preferred Qualifications:

  • Proficiency with SFDC as CRM

  • Inside Sales B2B experience selling within the technology industry

  • English comprehensive ability to quickly digest new product information from global Product Marketing; spoken ability to engage with counterparts in other regions to share best practices

  • Bachelor’s degree

  • 3 years+ Inside Sales SDR experience – developing, qualifying, and validating new business leads with a proven track record of consistently exceeding objectives

#LI-JB2

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com .

Recruiter:

James Beck

James.Beck@entrust.com

Entrust keeps the world moving safely by enabling trusted experiences for identities, payments, and data. We offer an unmatched breadth of solutions that are critical to enabling the future of secure data and networks and protecting trusted customer and citizen interactions. With more than 2,800 colleagues, a network of global partners, and customers in over 150 countries, it’s no wonder the world’s most entrusted organizations trust us.

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